1. Acceptance of Terms

By clicking “I Agree” or otherwise using the Bomi.love service and website (“Site”) and associated services (“Services”), you agree to be legally bound by these Terms of Service and Privacy Policy (collectively, “Terms”). If you do not accept these Terms, do not access or use the Site or Services.

2. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to use this Site. If you are accessing the site on behalf of another person or entity, you represent that you are authorized to bind that person or entity to these Terms.

3. Information We Collect

We may collect the following types of personal information from you:

• Name
• Email address
• Phone number
• Shipping address
• Order history and transaction details
• Any information you voluntarily provide via forms, surveys, or communications

We may collect the following types of personal information from you:

• Place an order
• Sign up for our newsletter
• Contact customer support
• Use any interactive features of our Services

4. How We Use Your Information

We use personal data for the following purposes:

• Fulfilling orders and delivering products
• Providing customer service
• Sending transactional or marketing communications (with your consent)
• Improving our Services, Site, and user experience
• Detecting and preventing fraud or abuse
• Complying with legal obligations

We do not sell or rent your data to third parties. We may share data with trusted third-party providers who process data on our behalf under strict confidentiality and data protection obligations.

5. Opt-Out & Data Deletion

You may opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us at contact@bomi.love. You may request deletion of your personal data by emailing hello@bomi.love. We will verify your request and, if applicable, delete your data unless retention is required by law or for operational reasons (e.g., fraud prevention or bookkeeping).

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in these Terms, or as required by applicable laws. Data associated with past transactions may be kept for legal or compliance reasons.

7. Security

We implement administrative, technical, and physical safeguards designed to protect your data. However, no method of storage or transmission over the internet is 100% secure. You acknowledge and agree:

• We make no absolute guarantees regarding data security
• You assume all risk associated with data transmission to our Site
• We are not liable for any damages resulting from unauthorized access, unless caused by our gross negligence or willful misconduct

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOMI.LOVE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID (IF ANY) FOR THE SERVICES IN THE THREE (3) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

THIS LIMITATION SHALL NOT APPLY TO DAMAGES RESULTING FROM OUR GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT.

9. Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any disputes or claims arising out of or related to these Terms or use of the Site shall be resolved exclusively through final and binding arbitration, administered by the American Arbitration Association (AAA) under its rules.

YOU AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION.

You may opt out of this arbitration agreement within thirty (30) days of accepting these Terms by sending an email to hello@bomi.love. with the subject line “Opt-Out of Arbitration” and your full legal name.

10. User Responsibilities

You agree not to:

• Violate any applicable law
• Infringe on the intellectual property or privacy rights of others
• Interfere with the security or functionality of the Site
• Provide false or misleading information

You are responsible for maintaining the accuracy of your personal data and the security of your account.

11. Time Limitation for Claims

Any claim arising out of or related to your use of the Site or Services must be filed within one (1) year of the event giving rise to the claim, or it will be permanently barred.

12. Modifications

We may revise these Terms at any time. Material changes will be posted to this page with a revised effective date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of Delaware or Province of Delaware, without regard to its conflict of law rules.

Arbitration proceedings shall take place in Wilmington, Delaware.

14. Contact

For any questions, privacy requests, or legal notices, contact:

Email: legal@bomi.love

15. Accessibility & Language Availability

We aim to make these Terms accessible and understandable. If you require translation or assistance due to a disability or language barrier, please contact hello@bomi.love.

16. Children’s Privacy

Bomi.love is not intended for use by children under the age of 13 (or 16 in California). We do not knowingly collect data from minors. If we learn that a child has submitted data to us, we will delete it immediately.

17. Entire Agreement

These Terms constitute the complete agreement between you and Bomi.love and supersede all prior agreements, representations, and understandings related to the Services.

The Terms of Service have now been fully integrated with the Privacy Policy into a single, unified legal contract. This universal document strengthens enforceability, improves user transparency, and closes liability gaps from both regulatory and litigation angles.